Results for Used Merchandise Stores

Best Buy is one of several chains using a third-party service to score customers’ shopping behavior and impose limits on the amount of merchandise they can return.

Resale values on items from brands such as Louis Vuitton and Gucci can make the high price tags worth it for the right person.

Should I be a pawnbroker? I’ve had many entrepreneurs contact me who state they are planning to open a pawnshop and are seeking my assistance. In talking to them I discover they are most interested in buying, selling, and trading secondhand goods. They are shocked to discover this is not the main business activity of a legal licensed pawnshop. I always suggest to them to consider opening a secondhand store as opposed to attempting to meet the requirements to become a licensed pawnbroker…

By Lindsay Sykes Retailers have access to more data than ever before, but they need ways to turn that data into actionable insights for their customer experience (CX) programs. A 2017 Forrester report shared that nearly three out of five data and analytics decision makers in the retail industry classify big data and analytics as a high/critical priority for their organization. As a result, these retailers…

Posted on May 7, 2018 by Craig Neuhoff » 7 Things Stores Do That Make Millennials Want to Shop There Posted on May 7, 2018 by Craig Neuhoff A recent University of Florida study asked millennial shoppers what they liked – and didn’t like – about retail stores. Here were some of the top takeaways… Make me laugh. Millennials used the word “fun” a lot when they described things they liked about stores. For example, one noted, “This oversized lamp creates a fun…

The Buckle Inc., a clothier that operates more than 450 stores in 44 U.S. states, disclosed Friday that its retail locations were hit by malicious software designed to steal customer credit card data. The disclosure came hours after KrebsOnSecurity contacted the company regarding reports from sources in the financial sector about a possible breach at the retailer. On Friday morning, KrebsOnSecurity contacted The Buckle after receiving…

By Chris H. Petersen Omnichannel is all the rage and a still a key topic at most retail conferences. You have seen the phrase used many times in our posts: “ Omnichannel is the New Normal “. There is little question that omnichannel has become the new way customers shop and purchase across time and place. While omnichannel is normal for consumers, retailers are still scrambling to meet the rising expectations of seamless shopping online, in store, and hybrids of “ click and…

If you've ever rented a cottage somewhere, you're probably familiar with the cozy and homey vibe that many have. There's something about the way they're decorated that can make you feel comfortable immediately. Since having a successful brick-and-mortar store in an increasingly digital age relies on providing an experience that customers can't find online, the atmosphere you create is key. Decorating your store in a cottage…

Officially the first day of spring this year is Monday, March 20, and ironically, I am writing this as it is snowing outside my window. Because we experienced an extremely mild winter in Indianapolis, many of us have gotten to enjoy the outside in February when we were normally trapped inside and yearning for spring. This snow, as a last-minute reminder of winter, is expected in Indiana. According to the American Cleaning Institute (yes there is an institute or association for everything), more…

Businesses have long prioritized customer service — “The customer is always right.” But that tends to be where the prioritizing ends. All too many of us have had that experience where you go to find an employee to ask a question and they are either nowhere to be found, or hanging out behind the counter on their phones. It can be a quick turn off, and businesses are realizing that customer “service” may not be what really is important. Businesses are starting to…