Learn why you need a dedicated computer technical support service provider and discover what makes US Computer Connection the ideal choice.
The Mirai malware is now leveraging the Spring4Shell exploit to infect vulnerable web servers and recruit them for DDoS (distributed denial of service) attacks.
You may think that your technical support and service costs will increase as your organization grows in size and scope. But this doesn’t have to be the cas
Security researchers have discovered ongoing malware campaigns targeting Samsung service centers in Italy, campaigns that appear to be the counterparts of attacks that have previously targeted similar electronics service centers in Russia this year.
Consumer expectations are high for personalized interactions and secure management of data New York, NY – August 27, 2018 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced the findings from its 2018 Global Consumer Customer Service Report of more than 500 U.S. and U.K. individuals, ages ranging from 18 to over 65. The survey looked at consumer preferences for…
New research shows that browser based Tech Support Scams are starting to utilize services normally found in legitimate call center operations. These services, called call optimization services, are typically used by call centers to perform call load balancing, call routing, dynamic generation of phone numbers, and more.
Job Description: Computer Systems Analyst, TS/SCI with Full Scope Poly Provide technology consulting to external customers and internal project teams. Be responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. Create and maintain effective customer relationships so as to ensure customer satisfaction. Maintain knowledge of leading-edge technologies and…
Malware authors have used a zero-day vulnerability in the Windows client for the Telegram instant messaging service to infect users with cryptocurrency mining malware, researchers from Kaspersky Lab plan to reveal today.
Microsoft is adding a dedicated OEMDRIVERS folder to Windows 10 that will be used to store third-party drivers.
We've all been the victim of a computer virus, so to help you break through the technical jargon, here is a list of common computer viruses and what these viruses can do.
The US Cybersecurity and Infrastructure Security Agency (CISA) said today that threat actors bypassed multi-factor authentication (MFA) authentication protocols to compromise cloud service accounts.
Atlassian has published a security advisory to alert that its Jira and Jira Service Management products are affected by a critical authentication bypass vulnerability in Seraph, the company's web application security framework.
Amazon will be launching the Amazon Sidewalk service on Tuesday that automatically opts-in your Echo and Ring devices into a new feature that shares your Internet with your neighbors. Here's more about this new feature and how to opt-out of sharing your bandwidth with other Amazon devices.