Choosing and implementing the right mix of tech solutions remains a big challenge for marketers.
Based on our discussions with organizations around the world, the right dose of the following ingredients is essential for simple customer experience.
How to crush organizational complexity to boost innovation, productivity and engagement.
Distributed ledgers and smart contracts can increase transparency, trust, and efficiency.
Technological innovations can make the company grow and boost revenues. SMEs and other enterprises can leverage financial resources and capital in the most
Learn about 3 simple questions that can help you simplify the way you work so you can focus on doing work that matters.
Dan Sullivan sees the continual increase in complexity as one of the biggest changes in the entrepreneurial world this century. He also sees it as a tremendous opportunity for entrepreneurs to multiply their results exponentially.
Companies need to manage revenue growth just as they do other operational functions – with continuously improving processes based on metrics. Yet many hesitate because the digital tools which enable this improvement are relatively new and not widely understood. There’s more at stake than just sales – refining the revenue growth process offers an enterprise enormous …
The human urge to quickly respond to emails and messages is so pervasive, it has a name: telepressure.
It's rare vendor who can deliver an entire solution, so acquisitions and partnerships are important.
Many CX professionals are now building sophisticated models of customer journey maps. However, sophisticated things are usually difficult to operationalise.
Resiliency and agility will be critical as companies switch to hybrid work models
IT pros may find it hard to maintain compliance when regulations change, and supply chains involve many moving parts. Find out how to use blockchain for traceability and IoT devices for tracking.
Learn how business partners in SAP S/4HANA are different from customers and vendors in SAP ERP, and how they improve your business processes.
This is the 3rd blog post in our series on Understanding Business Roles. In the previous blog post How SAP Business Roles simplify deploying SAP User Experience, you learned you can use SAP Business Roles
Every successful business reaches a point where it's time to hire help or scale back. How to decide whether to staff up or simplify your business.
Go for the gap -- and do the opposite from the market leader before anyone else does.
Have you ever had to verify your identity when creating an account online? The service asks you to input a mobile number and then it sends you a text with a code you have enter into the registratio…
Cloud technology and integration are making it easier for companies to connect, maintain and manage relationships
People are really what technology is about and if people aren't able to correctly and efficiently use technology, then your business will suffer. Learn from our utilization experts on how to untangle your company technology for easier access and faster results