Here are four questions you should avoid asking your social media manager, and what you can do instead to better understand and collaborate with them.
Every team is different, but there are always a few key players you need to be successful. This is as true whether you want to win a trophy or a customer.
Your employees are the voice of your company and biggest advocates. Use them!
Social is no longer a secondary component to your business, and learning how to properly deliver social media customer service is essential to success.
Understand the role of social media in influencing consumer attitudes, motivations, and behaviors. Explore the impact of social channels on every aspect of retail business.
Learn how to evaluate, implement, and optimize social media for your financial services firm, with practical, real-world tips.
These five social media tips will help you define and take control of your own personal leadership brand.
Add some short-term sizzle to your year-long marketing campaign.
Social media was never intended to be a sales platform. But with social being the focal point of today's communication, and with the expanded reach of today's social networks -- it can become a key component to your strategy.
The Social Media Quiz is one of the most underrated types of content. But it is more than capable of competing with its content marketing brethren.
Are you listening to what people are saying about your brand or product on social media? Learn the basics of social media monitoring and why it's important.
Columnist Timothy Carter takes a look at the reasons behind Snapchat's meteoric rise and explores how it can guide your own marketing strategy.
The platform may have changed, but the rules are still the same.
This series is supported by Gist. Gist provides a full view of the contacts in your professional network by creating a rich business profile for each one that includes the most ...
It's vital to take advantage of LinkedIn and Twitter to connect with prospective customers and stay on the radar of previous ones.
There may not be such a thing as a "boring brand," but marketers risk promoting their content in a...less than optimal way. We go over ways to avoid that.
When social media first started being used by businesses, it was all about the numbers followers - the bigger, the better.
Learn how Canadian marketing expert, Rebecca Coleman, helps small businesses and nonprofits strengthen their business with social media and email marketing.
Brand managers running their organization’s Twitter and Facebook accounts should be trained in professional social media etiquette. Instead of taking a shot in the dark, consider this advice.
If you're going to do social media marketing, you better do it right. Check out this infographic to find out what your company could be doing better.