Penna Utility Law Project
Harrisburg, PA:
Human Services Study Finds Positive Effects for Medicaid Recipients with Housing Support
Department of Human Services (DHS) Secretary Teresa Miller has announced the findings of a study on the effects of permanent supportive housing programs on long-term health and health care spending among Medicaid recipients experiencing homelessness. The study, conducted in partnership with the University of Pittsburgh’s Medicaid Research Center, looked at nearly 5,900 cases from 54 Pennsylvania counties who received permanent supportive housing services from 2011-2016 and found that people who experienced homelessness saw improving health outcomes and decreased Medicaid utilization and spending after…
The more you know, the more you'll grow…
so, if you prefer flounder over flourish, your quest to succeed, may go overboard. Many of the small businesses formed ten or twenty years ago, are not as profitable today as they were in the early stage of their business. Unfortunately, many small businesses did not survive. I always update our marketing planning. I analyze our marketing data from a variety of providers and stay in touch reading blogs, webinars, LinkedIn and a variety of associations. Please share my ideas with your associates…
The more you know, the more you'll grow…
If you’re a #SmallBiz looking for marketing results, you’re in luck SmallBiz cannot afford Big Company’s budget for slinging their marketing and advertising messages. Let alone the much-needed human resources to control and measure. So, don’t get caught acting like a big company. It will cost you bigtime. If you are a #SmallBiz, our “direct2customer marketing” is a great choice. Combining direct and customer-centric marketing strategies…
Fear - Wikipedia
"Scared" and "Terror" redirect here. For other uses, see Scared (disambiguation) and Terror (disambiguation) . Fear is a feeling induced by perceived danger or threat that occurs in certain types of organisms , which causes a change in metabolic and organ functions and ultimately a change in behavior , such as fleeing, hiding, or freezing from perceived traumatic events. Fear in human beings may occur in…
How to respect disabled people’s right to a sexual life
‘Sex prescriptions’ may not be the answer but we must respect disabled people’s right to a sexual life The fight against discrimination in the workplace has sidelined conversations about disabled people and the taboo of their sexuality / Delldot The German Green Party has proposed that disabled people should be able to claim back benefits spent on sexual services on medical grounds Click to follow Indy/Life Sex for disabled people is an important aspect of life, just as it is it is for…
New Jersey Foundation for Aging Blog
The NJ Foundation for Aging has joined #GivingTuesday, a global day of giving that harnesses the collective power of individuals, communities and organizations to encourage philanthropy and to celebrate generosity worldwide. Help the NJ Foundation for Aging (NJFA) to continue it’s mission of enabling older adults to age in the community with independence and dignity. Your support allows NJFA to continue to bring information and resources…
Risk & Insurance
Arthur J. Gallagher, Glendale, Calif. As a one-man risk management department, Dan Burseth, global risk manager of Crocs, expects a lot from his brokers. Cathy Borowski and her team at Arthur J. Gallagher consistently exceed those expectations. “We have offices or operations in 20-plus different countries,” said Burseth, adding that Borowski has been invaluable in “offering solutions and bringing together partners across the globe to work…
Glossary of Massage and Bodywork Techniques
Acu-Yoga is a system of exercises integrating the knowledge of two holistic methods of health maintenanceacupressure and yoga. Both relax muscular tension and balance the vital life forces of the body. Yoga does this through controlling the breath while holding the body in certain postures. Acupressure does this by directly manipulating body energy through a system of points and meridians. Each Acu-Yoga posture naturally presses and…
Glossary of Massage and Bodywork Techniques
Acu-Yoga is a system of exercises integrating the knowledge of two holistic methods of health maintenanceacupressure and yoga. Both relax muscular tension and balance the vital life forces of the body. Yoga does this through controlling the breath while holding the body in certain postures. Acupressure does this by directly manipulating body energy through a system of points and meridians. Each Acu-Yoga posture naturally presses and…
Food desert
This article may require cleanup to meet Wikipedia's quality standards . The specific problem is: redundant footnotes -- can be consolidated. Please help improve this article if you can. (March 2017) A typical urban corner shop . All the food visible is relatively imperishable: dried, processed and tinned products, which may have a low vitamin and nutritional content compared to fresher produce. Shown below is a…
What are the benefits of chatbots for Customer Care?
Thu, 11/23/2017 - 17:54 Chatbots’ applications in customer care have been heavily discussed in the last few months. After the initial excitement around it, their uses showed mixed results. Some companies managed to adopt it successfully, to bring quick answers and combine it with their agents. Some others developed chatbots degrading customer experience, because of their lack of comprehension and inability to hand over the conversation…
Recreating information osmosis in a remote-first world
Illustration by Justin Tran If you were to summarize life during the pandemic in one word, it probably wouldn’t be a polite one. Consider this answer though: adaptation. We’ve adapted to distributed work, the stacking of our home and work lives, and adjusting our expectations for … basically everything. Adaptation allows us to change and helps us to identify and develop the tools we need to change. But what’s equally notable are the things we forget, leave behind, or simply haven’t figured out…
Don’t Waste Your Money on Empathy Training
Empathy training is a waste of time and will have little to no effect on the customer experience in your contact center. If you want to build empathy skills in agents, you need to have the right mindset and take the right actions. Don’t waste your money on empathy training alone, do this instead. Many, if not all of these 7 elements can be found in contact centers where empathy is part of the customer experience. These do not happen by mistake, they…
