Voice technology brings a number of opportunities, but there are also challenges to overcome –- security being the big one.
Like casting a magic spell, it lets people control the world through words alone
Amazon Web Services has made an acquisition to continue building out the services that it offers around and on its cloud storage platform. It has bought..
Despite consumer concerns related to privacy, voice control is on track to become the most important change to user interface design since the touchscreen revolution.
Don't panic! Nothing has been confirmed about Google Voice being shut down for good -- but that doesn't mean you should skip an opportunity to back up your data.
Voice assistants are an essential component of today's smart homes. As voice continues its advancement, how will we see it play out in the connected home?
If you've fallen in love with the feature on your smartphone, you can have it on your PC as well—if you're willing to switch browsers.
Voice search is on the rise, which means your website needs to be optimized for it. Follow these tips to ensure you get found when it matters most.
Voice commerce holds promise. But, not everyone is comfortable—or even interested—in using their Amazon Echo or Google Home device to make a purchase (yet). Here’s what marketers need to know.
Voice technology is on its way to change the healthcare industry as an interface and application by increasing device and sensor interaction.
Collecting voice of the customer data effectively is hard. Processing and acting upon even harder. These VOC tools can help simplify the process.
Voice is how we communicate as humans and in recent years, has also become the way we interact with machines. People speak to devices now as part of their every day routine, whether buying online or completing a task. How will (or has) voice technology influenced the way we communicate with each other?
Businesses need to realize the critical role VoE and VoC can play to positively impact customer loyalty and the company's bottom-line.
Voice technologies are related to big data, SEO, AI and machine learning. Your marketing and search ranking strategies will need to adapt to include this new form of technology.
In an era when new gadgets, software and tech tools seem to appear daily, it's difficult to resist the temptation to overindulge at the office -- especially when these tools promise to make our lives easier. But it's important to recognize when too much of a good thing is actually bad for business.
Remember when an overstuffed inbox or a full voice mailbox was the biggest source of your communications frustrations? Today’s technological age has brought a wide range of platforms, programs, and apps aimed at making the exchange of information simple and intuitive. From a purely functional standpoint, that’s exactly what online calendars, file sharing programs, content […]
Voice technology’s potential to influence is nascent but will be vast. Maturity and saturation may feel slow in coming now but are on an unstoppable trajectory.
There are several existing platforms and those that are emerging that exist to give Voice of the Customer (VoC) a way to reach others. Find out the business initiated customer feedback tools needed to enhance VoC.
Voice commerce hasn't exactly changed the face of ecommerce as we know it. What gives?