Ideal Industries Inc
Reno, NV:
How Globalization is Reshaping the Engineering Services Outsourcing Market
Recently, we’ve witnessed a shift from products to an ecosystem of services around the product focusing on end user experience.
6 Top tips for CRM in manufacturing
More and more manufacturing and engineering companies are turning to CRM to help improve aspects of their business. We have built the following list of top tips based on our experience of working with many companies in the manufacturing and engineering sector. CRM in manufacturing is different
A&B Engineering Video
A&B Engineering Services provides solutions for your equipment needs. Whether it is upgrading older machinery to meet today's higher capacity demands and saf...
6 Metrics That Will Help Improve Your Engineering Productivity
by Abe Chaves on November 23, 2016 Choosing the right metrics that incentivize good habits and provide meaningful insight can be challenging. The following metrics are the ones I used successfully during my tenure at a Fortune 100 Company where I was responsible for all engineering productivity projects for a 1,200-employee engineering department with an annual budget of $115 million. The first two metrics measure the…
RAM acquires Encepta Corp. and Horizon Engineering
VANCOUVER - RAM Consulting has acquired Encepta Corp. and Horizon Engineering. Western Canada-based RAM, a professional service provider specializing in project and construction management and multi-disciplinary engineering services, stated the move will
The Power of Immersive Virtual Engineering by ESI Group
Immersive Virtual Engineering is saving companies millions, speeding time to market and fosters communication to innovate faster and to create better product...
Will public clouds help enterprises to crunch engineering data?
The scale and complexity of the data is growing tremendously these days. If you go back 20 years, the challenge for PDM / PLM companies was how to manage revisions CAD files. Now we have much more data coming into engineering department. Data about simulations and analysis, information about supply...
How A New Tablet Tool From General Motors Aims To Increase Service Revenue
Look for it at your local GM service department.
Why ‘No Problem’ Is A Problem In Customer Service: Language Training Essentials
Knowing what language to use, and to avoid using, when interacting with your customers is a key part of delivering world-class customer service, says customer service trainer and consultant Micah Solomon
Manufacturing Execution is a Security Issue
You’ve probably read your fill about the wonders of supply chain information technologies as empowered by cloud platforms and data and device mobility. You may even have employees who use their own i-phones for business applications—a phenomenon that now has its own acronym: BYOD, for bring your own device. These trends have one problem associated with them: security vulnerability. According to a new study from PwC…
Injection Molding Tooling Engineer
Injection Molding Tooling Engineer (70-95K) We are seeking an Injection Molding Tooling Engineer for a progressive and growing organization near the Syracuse, NY area. This is a high visibility role that will make an immediate impact on the organization and elevate your career! Relocation Assistance is also available! Why do you want to work there? Industry leading manufacturer with an excellent reputation Great work environment with…
Start small to succeed with proactive customer service
Photo by Bruce Mars from Pexels We live in the age of the customer . Customers have more access to information about products and services than ever before. And as companies continue to pursue old strategies–fighting over pricing and features–a new battleground has emerged: that of the customer experience . Delivering the perfect experience to every customer in every circumstance is the new quest for supremacy…
13 is the lucky number to improving customer service and experience
Clearly, the number 13 has a bad reputation. But there are exceptions. One is the baker’s dozen (who wouldn’t want an extra donut?). The second is this list, identifying 13 ways to improve customer service delivery while also improving the customer experience. Build and maintain a customer-centric culture – This is the starting point, because everything that follows will be challenging or impossible if an organization…
