Master Solutions Inc
Savannah, GA:
Did Apple Really Suggest Dropping Your Computer to Fix It?
Have you ever been asked by a technical support representative to lift your computer up and drop it to fix an issue?
3 telltale signs of a tech support scam & how to protect yourself
There’s been an increase in people reporting scams tied to tech support for an assortment of electronic devices. Federal authorities say scammers pretending to be associated with such tech co…
Challenging Tech Support Scammers
At least once a week I receive a call from a tech-support scammer. Lately I've been challenging these scammers when they call and trying to engage them in conversation. This can be quite interesting.
How to solve the 10 most common tech support problems yourself
PC trouble? Try fixing the problem yourself with some advice from tech-support experts.
Remove the Microsoft Security Essentials Tech Support Scam
The Microsoft Security Essentials Tech Support Scam is a Trojan from the Trojan.Tech-Support-Scam family that displays a fake Windows alert stating that Microsoft Security Essentials detected a problem with a file on your computer. This alert will cover your screen and not allow you to access your desktop and programs while pretending to be an error message when trying to boot Windows.
What to do before you call Tech Support
When your computer is broken and you need to take it to a computer repair shop to get it repaired, you'll want to try a few of our tips before paying someone...
Why Tech Support is Critical For Seniors
Lauren talks about why easily accessible, on-going technical support is so important to help seniors learn computers. You can read more of her blog post here...
How to Spot, Avoid and Report Tech Support Scams
Tech support scammers want you to pay them to fix a non-existent computer problem.
Tech Support Scams Using Call Optimization Services to Insert Phone Numbers
New research shows that browser based Tech Support Scams are starting to utilize services normally found in legitimate call center operations. These services, called call optimization services, are typically used by call centers to perform call load balancing, call routing, dynamic generation of phone numbers, and more.
When Tech Support Calls You About a PC Problem, it’s Probably a Scam
It’s tech security PSA time. A recent story in The New York Times provided fascinating insight into the ongoing evolution and expansion of fake tech support scams. The “classic” routine, where a window pops onto your computer screen offering technical support for a “virus” or other urgent problem you didn’t know about, has not only stayed in circulation—it’s a growth industry.
How Can I Make Sure My New Computer Isn't a Dud?
Dear Lifehacker, I just bought a new computer and, seeing as hardware failure rates are pretty high these days, I want to make sure it isn't going to suddenly die on me in the middle of an important project. Is there anything I can do to ensure it isn't a dud?
How to Help Your Parents With Tech
Even if you're just a little bit tech savvy, you're the family tech support. Here's some tips for helping parents or grandparents with their new gadgets.
Zombie Tech Support
The Devil is in the details and we have them all sorted out. Does calling your tech support make you feel like you've hit a DEAD end? Switch to Wilogic today...
