Yes, even bad-guy malware developers have to keep their "customers" happy. Read what happens when F-Secure tests the "help desks" of four crypto-locking malware makers.
It seems like all areas of a business now rely on software in some way. There is payroll software for……
Computer vision has a range of positive applications, including identifying diseases, improving customer service, and moderating social media content.
Learn all about SugarLive and how SugarCRM software can help your business with time-saving features for customer service like real-time communication.
The technology industry is in love with artificial intelligence (AI). With applications ranging from high-end data science to automated customer service, this technology is appearing all across the enterprise. We discuss how your business can benefit safely and efficiently.
Want to replace or upgrade your computer’s hard drive? Agent Schroder can walk you through the process including backing up your data and installation. Agent...
Smart, connected devices like the Bluetooth shower head create massive amounts of Big Data to gain great insights with real-time predictive analytics.
The Internet of Things gives us access to the data from millions of devices. But how does it work, and what can we do with all that data? Find out in this an...
Gadgets and gizmos a-plenty to satisfy your love of all things tech.
OK, it's not exactly stylish, but if you're an introvert, you're going to want one anyway.