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Voice commerce hasn't exactly changed the face of ecommerce as we know it. What gives?
The voice of the customer is a very important person in any company. This is the person that sees things……
MIT developed a device that reads neuromuscular signals so that the user can silently communicate and control devices.
This article explains how voice technology is improving and advancing customer experience metrics such as Net Promoter Scores and Customer…
Submissions Are Now Open! You’re the best at what you do, and we want to pick your brain. Do you have a kitchen or bath topic you’d like to share? An industry-related subject you’ve researched, or perhaps one you’re ready to explore and develop? We want to hear from you! NKBA’s highly successful Voices from
If you doing B2B marketing to generate leads, it's time to think about voice search. Let me explain why this is the future and what to do about it.
Data is undeniably a powerful tool for understanding the disparities in our systems; the voices that are heard by the system speaks to what kind
How Nuance is Powering the Voice Economy It's no secret that voice interfaces have become one of the most successful product ai, artificial intelligence, call center, cloud computing, contact center, crm, customer, customer service, customers, cx, digital transformation, language understanding, natural language, nlp, nuance, omnichannel, service systems, speech technology
Voice technology brings a number of opportunities, but there are also challenges to overcome –- security being the big one.