Why outsourced call center roles are coming back onshore
A shift in focus from cost containment to customer experience and advanced technology adoption is causing more enterprises to move more contact center roles onshore, according to recent research by the Everest Group
Top 5 Shameful Office Sins to Stay Clear of
There's always one person in the office who never offers to make the teas or coffees, yet are the first to put their order in. Or that person who is always
Vlocity Partners With Bluewolf
The solution will be available on the Salesforce AppExchange beginning June 15 As the acknowledged leader in industry-specific applications built entirely on the Salesforce platform—the world’s #1 CRM—Vlocity is uniquely positioned to help power Bluewolf’s high-impact solution. The constant flow of digital information is creating new challenges and demands previously unimagined, and to stay competitive, communication service providers (CSPs) will require faster and more reliable deployments via a single digital platform. That’s exactly what the disruptive, built-in capabilities of Bluewolf AI Now are engineered to provide. Augmented by integrated intelligence from IBM Watson and Vlocity’s communications industry cloud CRM & BSS applications, CSPs now have the agility and functionality to increase customer engagement and leverage value…
Question of the Month: What Type of Holiday Bonus Will You Give Your Employees This Year?
The holiday season is the perfect time to show employees that their hard work throughout the year is appreciated. From cash to extra time off, there are a wide variety of options to let your workfo…
Include These Things in Your Cover Letter
A well-crafted cover letter is an invaluable job search tool. It allows you to: personally introduce and frame your resume; capture a recruiter's attention by emphasizing your relevant strengths and...
How Recruiters Read Your Resume [Infographic]
When it comes to standing out from the job competition, your resume can make or break your chances of getting noticed. Since recruiters and hiring managers simply don’t have enough time to look at …
Accounting Clerk needed in Gainesville FL
This is a full time accounting clerk position in Gainesville Florida. Possibly temp to perm for the right candidate. Requirements include: Willing and able to do heavy data entry Requires...
4 Tips on Working with a Staffing Company
How to shine with your recruiter Many job seekers see the recruiting process as a bit of a mystery. How are you supposed to talk to your recruiter? Is the relationship that of an interviewer and in…
Careers at CTR Group
Find your next great career opportunity at CTR Group
4 Things to Make Sure You Say at Your Job Interview
It's easy to get caught up in the moment at a job interview, but don't let stress or nerves let you forget to say these four things.