Job Duties • Opens customer accounts by recording account information. • Maintains customer records by updating account information. • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed. Customer Service Representative Skills and Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills,…
Guide to Independent Living for People with Disabilities Now Available
Self-advocates from AHRC NYC, design studio Second Marriage, and the Center for Urban Pedagogy have collaborated to create a Guide to independent living for people with intellectual and developmental disabilities, through CUP’s Making Policy Public program.
How NOT to Get Overwhelmed on Job Boards
Searching job board sites can be totally overwhelming. We break down the best sites and their best tools, so you can focus on the important part- the job.
Surgeon jumps from bridge after divorce from TV personality wife
A top local surgeon and the ex-husband of ABC News’ chief women’s health correspondent killed himself by leaping off the George Washington Bridge, it was reported Sunday. Dr. Robert Ash…
6 Reasons to Take a Temporary Position
These days finding a full-time position isn’t easy, but never fear, temporary positions are here! Check out these 6 reasons to take a temp position.
Living Architecture: 100-Seat Church Made of Real Trees
This amazing church in New Zealand was crafted from dozens of living trees, which will form into a strong natural structure as they continue to grow.
3 things to know about the June 2017 jobs report
The U.S. economy added a solid 222,000 jobs in June, according to the latest BLS report.
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Find out how other people went about finding their first job.
Career resources and advice for job seekers
Learn about top jobs, your work preferences, upgrading your skills, pursuing a free college education and tips on finding and landing a Manpower job.
Top 5 Shameful Office Sins to Stay Clear of
There's always one person in the office who never offers to make the teas or coffees, yet are the first to put their order in. Or that person who is always