Owens Corning
Washington, DC:
Customer Service Leader
Learn more about applying for Customer Service Leader at OWENS CORNING
How great customer service can be an effective marketing tool
Be honest. Is your small business really wowing your customers and clients? Every professional knows that customer service is important. So why is it that the small businesses getting it right are in the minority?
How to foster loyalty with great customer service
Despite initial concerns, research shows that the exponential growth in online shopping has not killed off brand loyalty. In fact, good customer service is still one of the main driving factors for consumer spend.
How to get promoted into customer service leadership
Three pieces of advice from customer service leaders that can help you earn that big promotion. Getting your first shot at a leadership positio
Why emotion shouldn't be a priority for customer service
Customer emotions have become a big topic of discussion recently. But before thinking in terms of customers’ feelings, organisations should first concentr
