Nesco Resource posted C8437 User Serv Spec I job at Nesco Resource | Monster.com Nesco Resource Melville, NY:

C8437 User Serv Spec I job at Nesco Resource

Primary Function: To assist IT users in problem recognition, research, isolation and resolution. Takes calls and emails requesting assistance in solving IT problems of many varieties. Assists in the preparation and maintenance of user oriented documentation and the training of users. Major Responsibilities: Provides Tier 1 support by analyzing and resolving incidents and requests regarding use of business applications, operating systems, software, remote access, security software…

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