You may not have heard of it, but SIM card fraud is a scam that is on the rise and involves criminal gangs gaining access to your bank account via your mobile phone. It's particularly hard to spot because it's a new and sophisticated form of fraud.
SIM card fraud is "one of the myriad creative new attack vectors cybercriminals are using to exploit more value from mobile activity, particularly in the EU and UK," Don Duncan, security engineer at NuData Security, a company that helps businesses verify identity and data, said in an emailed response to questions.
"The fraudsters…
Optimize your site and your customer's experience by finding and fixing these common errors.
Maximizing the impact of important phone calls can be difficult since you're not talking face-to-face. Learn how to not be awkward on the phone.
There is no doubt that sales enablement technologies are a huge trend for forward thinking leaders looking to increase sales and find a better way of doing things. Unfortunately, as organizations implement and adopt these new technologies, we are seeing some common practices that can actually
Installing the wrong app could lead to a bigger battle than trying to take over the gym down the street.
Salespeople make this mistake and it costs them sales. Learn when to present your products or services so you don't hear a customer tell you that "I need to ...
Failure to align on an organization-specific definition of “innovation” is the single biggest innovation-related mistake I’ve seen clients make.
Unfortunately digital transformations fail more often than not. So what are companies doing wrong? Here are the digital transformation mistakes to avoid.
GUEST POST, Richard Fortin, ITESmedia<br>Have you ever seen digital signage monitors that aren’t working, or are completely ineffective<br>With more than 11 years of experience in the installation of digital signage solutions, we have seen many situations that have often led to screens being turned off. We have therefore decided to show you, in this article, some of the mistakes to avoid if you plan…
Customer interaction technologies should support one another, not compete
A study outlines the most common communication mistakes leaders are making.
Success Relies Upon Customer Trust When I ask you a question like “what brand are you loyal to?” you are……
Implement a strong service catalog by avoiding these 3 mistakes.
It happens every day. Maybe several times a day. The phone rings, you answer, and a recorded voice tries to sell you a vacation in the Caribbean or a fast track out of debt.Sometimes you answer and no one responds. Either way, you get angry.These marketing calls used to be made by human beings who could...
Voice of the customer programs are easy, and your customers love the customer experience you give them. Well, at least, you think they do. ...
From taglines and product messaging to marketing and sales campaigns, business content represents who you are in the marketplace. So if you’re going to translate that content to reach other regions and customers, it’s important to do so correctly.
Culture hacks, a growth mindset and lean startup thinking can help your enterprise to execute a powerful vision for digital transformation.
Hiring a business answering service is a step in the right direction, so avoid these three common mistakes before it's too late. Click for more info.
Check eight common mobile learning mistakes you should be avoiding at all times when you have decided to move your training online and succeed in doing so.
BYOD (Bring Your Own Device) may allow for flexibility, ease of use and mobility when it comes to employee productivity, but there are still serious security and compliance concerns to be taken into account. CIO-Today.com reports on the simplest but often-overlooked security measures that can be taken to prevent a data breach. While different industry compliance standards, such as HIPAA or PCI, may require more stringent…