Results for Credit Unions

Credit unions (CUs) have been known historically for their member-first mentality and intimate face-to-face banking model. This business structure has worked in their favor, but it also has left some CUs less prepared for the pandemic-driven shift to digital-first banking and its associated risks — particularly the risk of online fraud. Recent data revealed credit unions’ specific […]

In the credit union world, we hear a lot about credit card debt, mortgage debt, and student loan debt. There seems to be a constant stream of articles about how to get yourself out of these kinds of debt, but while those are important issues, there is little to no talk about the leading cause …

“Whatever you do, work at it with all your heart, as working for the Lord, not for human masters.” – Colossians 3:23 Harry Truman once said, “It’s amazing what you can accomplish if you don’t care …

We stand on the brink of a revolution, one in which artificial intelligence (AI) and machine learning will drive innovation and reshape the way we interact, conduct business and build technology. In fact, according to research by Accenture, roughly 72 percent of today’s industry leaders recognize AI as a “business advantage” that increases efficiency and …

Roy Bergengren once said, “The most important service of the credit union is the education of its members in the management and control of their own money.” Indeed, the most important way credit unions differ from other financial institutions is in terms of the education provided to its members. Larger financial institutions may try to …

Before you start to read any further, or if you start to read at all, to be fair, I have to warn you that there is a significant amount of ketchup talk in this article. I must admit, I really, really like ketchup, and have for all my life. It’s a family thing. My dad …

I don't like credit unions, my 24-year-old sister said. They’re stingy.

Making the right first impression is essential for credit unions looking to attract new members and retain existing members.

Every year, countless people make New Year’s resolutions. And every year, countless people break them. Why do you think that is? I suspect it has to do with the fact that most people confuse “resolutions” with “goals.” So, let’s talk about the difference between the two. Then, let’s talk about how your credit union can …

A comprehensive strategy around when and how consumers pay bills online can better help credit unions understand members' behavior patterns and deepen those relationships.