What trends in global business services are taking place in Latin America? From automation and talent management to an enhanced focus on value delivery, Delo...
Certified Global Business Services Training. As global business services (GBS) organizations evolve from single functions and transactional work to integrated business services, knowledge and skills become more vital than ever. Our research shows that top-performing GBS organizations value GBS experience. Three quarters of world-class GBS organizations consider GBS experience to be critical or important for future positions versus just 42 percent of peers.
As enterprise networks and services become more complex, companies such as Orange Business Services are offering MSI services. Orange Business Services brings several key components to its Multisource Service Integration portfolio, including its experience managing contracts with more than 200 internet service providers across its global footprint.
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See how global business services, shared services, and service outsourcing best practices are helping companies improve service delivery and reduce costs.
Modern Marketing Concepts is an integrated business services provider, offering customized, comprehensive and innovative sales & marketing solutions that generate optimal results for their B2B clients...
Cable/MSOs are looking to the cloud with SD-WAN to deliver high-quality business services cost effectively with agility and security. To do that, carrier operations and engineering teams must have visibility to this multi-cloud environment. In this video, Dr. Vikram Saksena explains why carriers need to focus on the application layer to achieve their objectives in serving the high-growth business services market.
Robotic process automation is already a leading topic of conversation within global business services, especially when it comes to strategy. But what about o...
What are the benefits of robotic process automation in global business services? Cost tops the list for many GBS leaders, but it’s hardly the only benefit. I...